Privacy Policy

1. Information We Collect

1.1. Personal Information: We collect personal information that you voluntarily provide, such as your name, email address, phone number, and shipping address when you place an order.

1.2. Payment Information: Payment details are securely processed by trusted third-party payment providers. Sense Serenity does not store or have access to full payment information.

1.3. Automatic Data: We automatically collect certain information when you visit our site, such as IP address, browser type, and browsing behavior, to improve our website’s performance and user experience.

2. How We Use Your Information

2.1. Order Processing: We use your information to process orders, complete transactions, and provide customer support.

2.2. Communication: We may use your email to send order confirmations, shipping notifications, and updates on your purchase.

2.3. Marketing: You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

3. Data Sharing and Disclosure

3.1. Third-Party Service Providers: We work with trusted third-party providers (e.g., payment processors, shipping companies, trusted third-party service providers such as payment processors, fulfillment partners, and shipping carriers) to fulfill orders and process payments. They only receive the information needed to perform their services and are required to handle it securely.

3.2. Legal Compliance: We may disclose information if required by law, such as for legal proceedings, court orders, or government investigations.

4. Data Security

4.1. Security Measures: We implement industry-standard security measures to protect your data, including encrypted transactions and secure data storage.

4.2. No Guarantee: While we strive to protect your information, no method of online data transmission is 100% secure. We cannot guarantee absolute security but work diligently to minimize risks.

5. Your Rights

5.1. Access and Correction: You have the right to access, correct, or update your personal information at any time.

5.2. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.

5.3. Data Deletion**: Upon request, we will delete your personal information, except where we are required to retain it for legal reasons.

6. Cookies and Tracking

6.1. Our website uses cookies to personalize your experience, analyze site performance and improve user experience, and improve our website. By using our site, you agree to our cookie usage.

6.2. You can disable cookies in your browser settings; however, doing so may affect the functionality of our site.

7. Changes to this Privacy Policy

Sense Serenity reserves the right to update this Privacy Policy as necessary. We will post any changes on this page, so we encourage you to review it periodically.

Contact Us 

If you have questions regarding our Privacy Policy or wish to exercise your rights, please contact us: 

- Email: senseserenity@usa.com

Customer support is handled via email.

This Privacy Policy is effective as of March 4, 2026.